Contact Us
GET IN TOUCH
Do you have any questions or suggestions, or do you need further information?
Is your question not on one of our information pages or is something not entirely clear? Send an email to [email protected]. Please include your name, phone number, and the city where you live. Please share product photos with us when you ask for after-sales service.Didn't you receive an order confirmation by email?
Please check your spam first.Customer Service - Operating Hours:
Monday to Friday 9:00 AM to 5:00 PMClosed on Saturday & Sunday.
Contact
Company Name：AOKA HAMBURG INTERNATIONALER
Brand Name: Lakora
Company Address: Empfang 4, 0G Veritaskai 8, 21079 Hamburg, Germany
Contact Email：[email protected]
Contact Tel Number：+49(159)08442357
Frequently Asked Questions:
Q: How long does it take to receive my package?A: Please note that on average we need 10 to 15 days to process your order before shipping it out. Rest assured that we are doing everything in our power to get your order to you as quickly as possible! Once your order has been dispatched, the estimated delivery time is between 10 and 15 days depending on the region. Please note any public holidays that could affect delivery times.
Q: What is the company's return policy?
A: After we receive your return and inspect the condition of your item, we will process your return or exchange. We need at least 30 days from receipt of the goods to process the return or exchange.
Q: How can I contact you about my order?
A: You can contact us by email at [email protected] or using the form on this page.
